Refund and Returns Policy

1. Overview At Merdal Store, we strive to provide high-quality products and exceptional customer service. If you are not completely satisfied with your purchase, we are here to help with our refund and returns policy.

2. Returns You may return an item within 30 days of receiving your order, provided that:

The item is unused, unworn, and in the same condition that you received it.
It must be in its original packaging with all tags attached.
Proof of purchase (receipt or order confirmation) is required.

3. Non-Returnable Items The following items are not eligible for return:

Perishable goods (e.g., food, flowers, newspapers, or magazines)
Personal care items (e.g., hygiene products, cosmetics, undergarments)
Gift cards
Customized or personalized items
Items on final sale or clearance

4. Refund Process Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved:

A refund will be issued to your original method of payment within 5-10 business days.
Shipping costs are non-refundable unless the return is due to an error on our part (e.g., wrong or defective item sent).

5. Exchanges We only replace items if they are defective or damaged. If you need an exchange for the same item, please contact us at [customer support email].

6. Return Shipping

Customers are responsible for return shipping costs unless the item was defective or incorrect.
We recommend using a trackable shipping service to ensure your return is received.
Send your returns to: [Company Return Address]

7. Late or Missing Refunds If you haven’t received your refund yet:

Check your bank account first.
Contact your credit card company, as it may take some time before your refund is officially posted.
If you have done this and still haven’t received your refund, contact us at [customer support email].

8. Contact Information For any questions regarding refunds and returns, please contact our support team:

Email: [customer support email]
Phone: [customer support phone]
Address: [Company Address]

By making a purchase from Merdal Store, you agree to this Refund and Returns Policy.

Refund and Returns Policy

1. Overview At Merdal Store, we strive to provide high-quality products and exceptional customer service. If you are not completely satisfied with your purchase, we are here to help with our refund and returns policy.

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